Privacy Policy

Last Updated: February 2026

This notice explains how Looking Forward Life Coaching uses and protects your information.

This notice applies when you:

  • Visit our website

  • Contact us

  • Use our services

By using this site, you agree to the terms outlined below.

What information we collect

Looking Forward Life Coaching only collects information you choose to share with us, such as:

  • Your name

  • Email address

  • Phone number

  • Payment details

  • Limited anonymous usage data from website analytics

We only collect what is needed to provide services.

We do not collect sensitive information on our website.

When you visit our website, some limited information is collected automatically by our trusted service providers (such as payment processors, scheduling platforms, and Google website analytics).

  • Your IP address

  • Your browser type

  • Your device type

  • Pages you visit and actions you take

This helps us keep the website working and understand how it is used.

How Data is Used

Your information is used to:

  • Provide services

  • Answer questions and offer support

  • Improve our website

  • Respond to messages and inquiries

  • Provide resources and updates

  • Process payments securely

We only use your information when we have a valid reason to do so.

When we share information

We only share information in limited situations, such as:

  • With trusted platforms who help us run our services (example: processing donations)

  • If required by law

We do not sell your information.

Confidentiality

Coaching services are private and confidential. For details about how client information is handled during services, please see our intake paperwork provided at the start of services.

Cookies and tracking tools

We use cookies and similar tools to:

  • Keep the website working

  • Save your preferences

  • Understand how the site is used

Some cookies are optional. You can choose which cookies to allow.

See our Cookie Policy for more information.

Digital Tools & Platforms

Looking Forward Life Coaching uses secure and trusted platforms to deliver services:

  • Google Workspace (including Google Meet, Google Voice, and Google Calendar for communication, scheduling, and virtual meetings)

  • Squarespace (website hosting, donation payment processing, and anonymous analytics)

  • Paypal (donation payment processing)

How long we keep your information

We keep your information only as long as needed:

  • To provide services

  • To meet legal requiremets

When we no longer need it, we delete or protect it.

How we keep your information safe

We use reasonable security measures to protect your information. No system is 100% secure, but we do our best to keep your data safe while using our website and while receiving coaching services.

Payment Processing & 3rd-Party Cookies

We use a donation form powered by Squarespace and PayPal. When you submit a donation, third-party cookies or similar tracking technologies may be set by PayPal, not by us. These cookies are used for payment processing, fraud prevention and security—not for advertising or profiling.

Squarespace and PayPal each handle some personal and payment data on our behalf. Please review their respective privacy statements for details.

We cannot control or guarantee the internal behavior of third-party payment processors, including how some browsers or privacy tools may block cookies or scripts. If you experience issues donating (e.g., your browser blocks the process), please try a different browser or device and contact us if the problem persists.

Your Rights

You can contact us anytime to:

  • View or update your information

  • Correct your information

  • Delete your information

  • Withdraw consent or request that your data be deleted (within legal and professional guidelines)

Accessibility

If you need this policy in another format, or have questions about accessibility, please let us know. Looking Forward Life Coaching is committed to meeting your access needs whenever possible.

Policy Updates

This policy may be updated from time to time. Any major changes will be posted here and take effect immediately upon posting.

Contact us

If you have questions or concerns about this Privacy Policy, please contact us using our online form.