Privacy Policy

Last Updated: November 2025

Looking Forward Life Coaching respects your privacy. This policy explains what information is collected, and how it’s used, when interacting with our website and digital tools. 

By using this site, you agree to the terms outlined below.

What Data is Collected

Looking Forward Life Coaching only collects information you choose to share with us, such as:

  • Your name and contact information (email, phone, address)

  • Messages and scheduling details

  • Payment information (processed through secure third-party providers)

  • Forms you complete or documents you share as part of coaching services

  • Accessibility requests (e.g., alternate formats)

  • Limited anonymous usage data from website analytics

In addition, some limited information may be collected automatically by our trusted service providers (such as payment processors, scheduling platforms, and website analytics). This may include billing details, appointment metadata (name, email, meeting time), and anonymous website traffic data.

How Data is Used

Your information is used to:

  • Respond to messages and inquiries

  • Schedule and deliver coaching services

  • Provide resources and updates

  • Process payments securely

Your data is never sold. Information is only shared with trusted providers who help us deliver services and process payments.

Confidentiality

Coaching services are private and confidential. For details about how client information is handled during services, please see our intake paperwork provided at the start of services.

Digital Tools & Platforms

Looking Forward Life Coaching uses secure and trusted platforms to deliver services:

  • Google Workspace (including Google Meet, Google Voice, and Google Calendar for communication, scheduling, and virtual meetings)

  • Squarespace (website hosting, donation payment processing, and anonymous analytics)

  • Paypal (donation payment processing)

Payment Processing & 3rd-Party Cookies

We use a donation form powered by Squarespace and PayPal. When you submit a donation, third-party cookies or similar tracking technologies may be set by PayPal, not by us. These cookies are used for payment processing, fraud prevention and security—not for advertising or profiling.

Squarespace and PayPal each handle some personal and payment data on our behalf. Please review their respective privacy statements for details.

We cannot control or guarantee the internal behavior of third-party payment processors, including how some browsers or privacy tools may block cookies or scripts. If you experience issues donating (e.g., your browser blocks the process), please try a different browser or device and contact us if the problem persists.

Your Rights

You can contact us anytime to:

  • View or update your information

  • Request a copy of your records

  • Ask for corrections to your information

  • Withdraw consent or request that your data be deleted (within legal and professional guidelines)

  • Unsubscribe from emails

Accessibility

If you need this policy in another format, or have questions about accessibility, please let us know. Looking Forward Life Coaching is committed to meeting your access needs whenever possible.

Policy Updates

This policy may be updated from time to time. Any major changes will be posted here and take effect immediately upon posting.